iPage Review

iPage has been around since 1998 and seem to power over 1 million sites. Just like Bluehost and HostGator, it’s part of the Endurance International Group (EIG) – a massive internet service provider.

EIG products aren’t at the top of my list when I have to recommend hosting providers as their performance isn’t always the best and they tend to miss important features.

However, iPage’s affordable prices caught my eye, so I decided to test them and write this iPage review.

Let’s check out what iPage has to offer.

But if you rather watch our video review to understand what iPage has to offer, go ahead:

What Products Does iPage Offer?

iPage shared hosting plans are very popular, but this isn’t all they offer. Let me walk you through all their hosting-related services:

It’s possible to purchase domain names directly from iPage. Their price for a .com domain name the first year is $9.99, after renewal, it will cost you $17.99. They have dozens of domain name extensions available, even some unusual ones like .coach or .bargains.

Their shared hosting packages are very popular, and their first-term prices make it very attractive for some. This type of hosting is called shared because you share a server (and its resources) with other customers. After renewal, a 12 month plan costs $8.99 per month, not super cheap.

They also have a shared hosting optimized for WordPress. With this WordPress hosting, they try to appeal to WordPress site owners. To be honest, besides having WordPress and some plugins pre-installed, I am not sure what the advantages of this plan are. The renewal prices for the basic iPage WordPress hosting plan is $9.49 a month.

But if you need a hosting service that you can customize to your technology needs (e.g. use an uncommon programming language), you can check out one of the iPage VPS plans. They start at around $25 a month.

Finally, for those needing more resources or hosting really big sites, iPage also has dedicated servers you can use – basically, you have a whole server for yourself. However, they do get quite pricey, as dedicated hosting plans start at around $140 per month at iPage.

But what I really wanted to check out was their shared hosting services, so from now on I will only make reference to those in this iPage review.

iPage Pricing: What Do Their Shared Plans Include?

12 months24 months36 months
WebsitesUnlimitedUnlimitedUnlimited
Allowed domainsUnlimitedUnlimitedUnlimited
Support24 hours
Phone, chat and email
24 hours
Phone, chat and email
24 hours
Phone, chat and email
Max. inode count
(similar to number of files)
200,000200,000200,000
StorageUnlimited
(with a normal operation policy)
Unlimited
(with a normal operation policy)
Unlimited
(with a normal operation policy)
Database
Max. DB size
Unlimited
3GB or 1000 tables
Unlimited
3GB or 1000 tables
Unlimited
3GB or 1000 tables
BackupPaid separatelyPaid separatelyPaid separately
First-term prices$2.99 a month$2.49 a month$1.99 a month
Renewal price$8.99 a month$8.99 a month$8.35 a month

iPage offers a different concept with their shared hosting plans. They only have 1 package where all the features are included. This simplifies the choice a lot as you don’t have to pick between one hosting tier and another depending on the options you require.

Unlike other EIG products like HostGator, they don’t offer monthly plans. You can choose from 1, 2 and 3-year deals. But to be honest, there isn’t much of a difference with the pricing. In the past they’ve offered bigger discounts for longer deals.

One thing to note is that, with iPage, ‘unlimited’ usually comes with a whole list of clauses/exceptions. For example, they set an inode count for the number of files you can have (e.g. databases, emails, images, etc.).

As we’ll see later, their hosting services fall a bit short (e.g. poor backup system), so during the purchase process, some add-ons are pushed into your checkout basket (see image below) – sneaky!

ipage upsells purchase process

On top of that, iPage will by default suggest you purchase their services for 3 years, the longest deal they offer. Make sure you check that before you pay.

As I’ve mentioned, there are quite a few shady things around their pricing, but the one that bothers me the most is having to pay $100 when you ask them to restore your website from one of their backups.

And of course, make sure you are OK with the renewal prices (see table above) as the fees increase a lot after the first term.

iPage Pros & Cons

Let me quickly tell you what I think are the most important advantages and disadvantages of iPage shared hosting:

ProsCons
+ Very cheap first term: The first term with iPage is cheap as chips.
+ Simple plan structure: They only have 1 plan so you won’t get confused with different plans and features.
+ Modern-looking panel: Although it’s not the easiest to use, the iPage dashboard looks good and it’s mostly fairly intuitive.
Steep prices at renewal: iPage will cost you about 3 times more after renewal.
Aggressive upsells: Their purchase process and backend is packed with upgrade suggestions and add-ons you may not want.
Bad performance: Sadly, iPage is one of the lower-performing hosting providers I’ve tested.
Poor backups: If you need to backup your website, you’ll have to purchase the backup add-on.
Support could be better: In my experience, their support could have been more helpful and faster.

But you may be wondering when it’s actually advised to use iPage.

When to Use iPage Hosting?

It’s hard for me to widely recommend iPage due to its low performance and missing features (more on this below). But, if you want a 3-year cheap hosting service for a personal project, iPage could be a good option.

I guess it’s also a good option for students who don’t have a big budget and need a (first-term) affordable hosting provider. But still, other solutions like DreamHost offer similar pricing and much better performance.

When Not to Use iPage?

I would discourage anyone with a serious online project to go with iPage. I think their poor performance could be an issue for their user experience and SEO. On top of that, their slow support can be beyond frustrating when having hosting-related issues.

iPage backup addon
Ipage backup addon

Since there aren’t any backup features, you’ll be forced to purchase its backup add-on. I am sure you’ll need to restore to a previous version of your site at some point (e.g. if a plugin update crashes your site).

Like many other competitors, iPage doesn’t offer Windows-based hosting, check out InMotion Hosting or A2 Hosting if you need one.

Finally, avid developers and teams won’t like their lack of SSH access, staging area and server-side caching system.

iPage Shared Hosting Details

CriterionComments
Ease of UseFinding information about their pricing, features and hosting service limitations isn’t easy. The registration process is also confusing as they offer many unnecessary add-ons and try to sign you up for the longest period (36 months). The control panel is not cPanel based and looks modern, it’s not the easiest to use though.
Domain NamesiPage will allow you to have as many domain names connected to your account as you need. They also offer a free domain name for the first year, after it’ll cost you $17.99.
Email RatingEmail accounts are unlimited. However, each of your accounts can’t have more than 500 MB or hold more than 10,000 emails – whichever comes first. *
DatabasesYou can create unlimited MySQL databases, the maximum database queries are 75,000 per hour. Each database can’t be larger than 3 GB or 1,000 tables. *
ApplicationsThey only have 1-click installations for WordPress, if you’re using another CMS, you’ll have to install them manually, that can be a pain.
Webspace LimitiPage comes with unlimited disk space. However, they have an ‘Acceptable Use Policy’. For example, some projects that typically require a lot of web space (e.g. cloud backup storage for your HD pictures) aren’t allowed. *
Monthy Data Transfer LimitThey claim that they can cope with 99.5% of the user’s needs, however, you may be encouraged to move to a VPS if you get too much traffic – they don’t state how much.
FTP Accounts and Secure FTPCreate as many FTP accounts as you need. You can connect to your site using FTP or SFTP but no SSH access available.
Server LocationThey only have data centers in the US: Boston and Waltham.
Security FeaturesFree SSL is included and PHP 7.3 allowed, which make your site more secure. If you want additional security features (e.g. malware scan), you need to purchase this separately at an extra $20 per year. Sadly, it doesn’t include multi-factor authentication.
Server SpeedPHP 7, which is faster, is allowed. However, they don’t offer HTTP/2, they don’t have a server-side caching system and (as far as I can tell) they are not using SSD drives – all these have a negative impact on speed. In our tests, I found that iPage was one of the slowest providers we tested.
UptimeTheir uptime score in our tests is very poor. In fact they were the worst-performing provider.
BackupsYou will be forced to purchase their Site Backup Tool addon starting at around $15 a year for each website.
CDNEven if iPage don’t offer a CDN themselves, you could connect an external CDN provider like CloudFlare.
Server FeaturesIt’s a Linux based shared hosting with MySQL 5 and PHP 7 support. It’s possible to also use other programming languages like Python and Perl. They don’t have an integrated caching system, and with their shared hosting, GIT repositories aren’t allowed either. Finally, their servers don’t seem to be PCI Compliant out-of-the-box.
Refunds and GuaranteesThey offer a 30-day money-back policy, but there does not seem to be a Service Level Agreement (e.g. for uptime).
Assistance and SupportIt’s very difficult to find the answers to your questions. Support can be contacted via phone, chat and ticket system (email). In my experience, they don’t always have the most helpful support team.
Overall RatingiPage offers a great first-term deal, but the renewal won’t be cheap at $8.99 per month. This is super expensive if we take into account the limited backups, poor support and their low performance. Other providers offer a lot more.
* Even if iPage doesn’t have specific limitations (e.g. for storage), all your combined  files can’t be more than 200.000.

iPage Performance Tests

If you are considering using iPage, you probably want to know how good (or bad) it performs. For that, I monitor their performance regularly and I intensively checked their speed and uptime.

For more information check our latest tests

Is iPage speed good?

Not really.

Ipage GTMetrix speed test
iPage performance test
Ipage Websitetest.org speed test
iPage performance test

I benchmarked iPage speed against 12 other providers and they were one of the slowest hosting service for each test. Pretty disappointing.

TestAverage Loading Time
5 GTmetrix test3.90 s
5 Pingdom test1.60 s
5 PageSpeed Insights (Google)5.20 s

These tests were carried out under the same circumstances (e.g. same page and content) over 5 weeks.

iPage averaged a loading time of 3.57 seconds, way worst than the top-performing hosting provider (SiteGround) which had an average loading time of 2.10 seconds.

Having a slow website could punish your SEO rankings as search engines dislike slow loading sites. Of course, your visitors will dislike this too.

Is iPage’s Uptime Good?

You can think of uptime as a way to measure your site’s (server) availability. Believe it or not, most hosting providers can’t ensure that your site will be 100% of the time online – e.g. for maintenance reasons.

An uptime of 99.95% or higher is considered a good result. Lower rates could harm, again, your SEO rankings and user experience. No one likes a website that’s always down.

iPage Review: Do I Recommend It?

If you have a hosting dependant project (e.g. ecommerce or popular blogs), I would absolutely recommend that you look for a more solid alternative. Their poor performance could harm your project.

On top of that, their support is something they could improve too as it’s slow at times and you don’t always get the answer you were hoping for. Their steep renewal prices, constant upgrade suggestions and extremely overpriced backup-restore fees may be a dealbreaker for some too.

iPage is also missing too many features for serious users (e.g. developers). For example, their backup options are pretty useless unless you get their (paid) add-on. Other functions you may miss are SSH access, staging areas or a server-side caching system.

But if you were looking for a hosting service that’s very cheap (for the first-term) then iPage could be a good match… provided you don’t mind the low performance and iffy support you’d get.

Try iPage 30 days for free

iPage Alternatives

After reading this iPage review you are probably concerned about their service and want some alternative recommendations.

Let me list you a few so you can decide on the one that fits your project best:

  • In my opinion, A2 Hosting and DreamHost offer solid performance at a fair price.
  • I had good support experiences with SiteGround and DreamHost.
  • DreamHost and SiteGround offer the highest performance (uptime + speed).
  • For WordPress sites, I think SiteGround can be the best match. They have a bunch of useful features (e.g. staging and speed optimization) that will make your life easier.

But if you still want to give iPage a try, remember that you have a 30-day money-back warranty.

I hope I answered all your questions about iPage in this review. But please, if you do still have some questions, leave a message and I’ll do my best to help you.